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Microsoft Graph is the single API across Microsoft 365: mail, files, calendars, users, groups. It is how our automations reach your tenant. Be clear about the shape of that access: there is ONE application with ONE fixed set of five permissions, identical for every customer and not assembled per workflow, and because they are application permissions they are tenant-wide rather than limited to the mailboxes and sites you nominate. We point the automations only at what you nominate — that is our configuration, not a boundary Microsoft enforces on us. The terms set out exactly how wide it is and how to narrow the Exchange half from inside your own tenant.
Configuration is work we perform in your tenant during onboarding, and each automation is designed and built for you rather than switched on. See how it fits together.
A previous provider holds a global admin account with a password nobody has rotated.
We move you to a named application consent you can revoke yourself, and help you retire the standing account.
An old integration was granted sweeping consent and nobody remembers approving it.
We review the app registrations and consents in your tenant with you, and revoke what is no longer used.
You cannot tell what an outside provider has touched.
We set up audit logging for your account as part of onboarding, so every action our automations take is recorded against your tenant.
A line-of-business system needs to talk to Microsoft 365 and there is no off-the-shelf connector.
We build a bespoke Graph integration for it, tested against your real data before go-live.
Every invoice that hits your inbox is filed, logged, and summarised before you open it.
New enquiries reach your team in minutes, with a drafted first reply ready to review and send.
A new hire is ready on day one, and loses access just as cleanly when they leave.
A short, AI-written digest of what needs attention, waiting at the start of the day.
Certificates, licences, inspections and promised follow-ups get chased on a schedule, and every chase is recorded as evidence.
Renewals, quotes, and follow-ups get chased on time, with the right context attached.
Sent proposals get a polite, drafted follow-up sequence instead of being forgotten.
Shared-inbox mail is sorted, owned, and chased before it passes the response time you promise.
Signed paperwork lands in the client's folder with its dates recorded, not in somebody's sent items.
Staff receipts become a finished monthly claim sheet without anyone retyping a total.
Month-end statements are written, filed, and waiting as drafts on the first working morning.
Late payers get chased on the schedule you set, and you see the aged-debt position every week.
You arrive at a client meeting already reminded of the thread, the file, and what you promised last time.
Appointments book against real availability, and both sides get reminded without anyone typing a confirmation.
Time off is approved in Teams, lands on the team calendar, and keeps its own running balance.
A won deal becomes a set-up client — folders, channel, kickoff, welcome pack — in one step.
Clients who have gone quiet surface on a list each month, with a check-in already drafted.
The few events worth interrupting people for post to the right channel — and nothing else does.
Every quarter you see who can reach what, guests and external links included, and clear out what should not be there.
You stop paying for seats nobody uses, and hear about a storage ceiling before it stops your mail.
Records that have served their retention period are cleared deliberately, against a list somebody signed.
A bespoke automation built for a workflow that is specific to your business.
Business email and calendars on your own domain, set up properly and then kept out of your way.
Each person's working files, backed up, synced across their devices, and recoverable after a mistake.
A file structure your team can actually navigate, with permissions that survive people joining and leaving.
Book a 20-minute call. We'll look at your Microsoft Graph setup as it is today and tell you what we would change first.
Book a call