DashboardSupport

How can we help?

Browse FAQs or submit a ticket below.

Email Support

support@impressionsdirect360.com

Live Chat

Business plans & up

Response Time

Within 24 hours

Frequently Asked Questions

Account

How do I upgrade my plan?

Go to Billing in your dashboard and select a new plan. Changes take effect immediately.

How do I verify my phone number?

Go to Settings → Phone Verification and enter your number. We'll send a 6-digit SMS code.

Can I add team members?

Team features are available on Pro plans and above. Invite members from Dashboard → Team.

QR Codes

Are QR codes dynamic?

Yes! Change the destination URL anytime without reprinting the code.

Can I customize my QR design?

Use our Impressa AI Editor to add logos, colors, and custom corner styles.

What's the free tier limit?

Free accounts get 3 QR codes with 50 scans/month. Upgrade for more.

Billing

What payment methods do you accept?

All major credit cards via Stripe. Enterprise plans support invoice billing.

Can I cancel anytime?

Yes. Cancel from Billing and you'll retain access until the end of your billing period.

Do you offer refunds?

Due to the digital nature of our product, all sales are final. You may cancel anytime and retain access until the end of your billing period.

Submit a Ticket