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Outlook is where most of the busywork we remove actually lives. We configure mail on your domain — the DNS records, the shared mailboxes, the signatures, the retention — and then build the workflows that file, route, and draft so the inbox stops being a to-do list. Everything runs against your own tenant through Microsoft Graph, using the one application your administrator consents to.
Configuration is work we perform in your tenant during onboarding, and each automation is designed and built for you rather than switched on. See how it fits together.
Mail from your domain lands in customers' spam folders, or is quietly rejected.
We audit and republish your SPF, DKIM, and DMARC records, then monitor the reports for a few weeks until delivery is clean.
A shared inbox has become a to-do list nobody owns, and leads sit in it over the weekend.
We build routing that assigns each message to a real owner within minutes and escalates if it goes unanswered.
Someone leaves and their mailbox is either deleted too fast or left licensed for a year.
We agree an offboarding standard with you — mail forwarded, mailbox converted to shared, licence reclaimed — and run it as a routine step.
Invoices are attached to email threads and nobody can find last quarter's.
We file every invoice to a dated SharePoint library and append it to a running ledger, so the folder is the record.
Every invoice that hits your inbox is filed, logged, and summarised before you open it.
New enquiries reach your team in minutes, with a drafted first reply ready to review and send.
A new hire is ready on day one, and loses access just as cleanly when they leave.
Approvals reach the right person and the outcome lands back on the request, not in someone's inbox.
A short, AI-written digest of what needs attention, waiting at the start of the day.
Certificates, licences, inspections and promised follow-ups get chased on a schedule, and every chase is recorded as evidence.
Renewals, quotes, and follow-ups get chased on time, with the right context attached.
Sent proposals get a polite, drafted follow-up sequence instead of being forgotten.
Shared-inbox mail is sorted, owned, and chased before it passes the response time you promise.
Signed paperwork lands in the client's folder with its dates recorded, not in somebody's sent items.
Staff receipts become a finished monthly claim sheet without anyone retyping a total.
Month-end statements are written, filed, and waiting as drafts on the first working morning.
Late payers get chased on the schedule you set, and you see the aged-debt position every week.
You arrive at a client meeting already reminded of the thread, the file, and what you promised last time.
Appointments book against real availability, and both sides get reminded without anyone typing a confirmation.
Time off is approved in Teams, lands on the team calendar, and keeps its own running balance.
A won deal becomes a set-up client — folders, channel, kickoff, welcome pack — in one step.
Clients who have gone quiet surface on a list each month, with a check-in already drafted.
You stop paying for seats nobody uses, and hear about a storage ceiling before it stops your mail.
A bespoke automation built for a workflow that is specific to your business.
Each person's working files, backed up, synced across their devices, and recoverable after a mistake.
A file structure your team can actually navigate, with permissions that survive people joining and leaving.
Channels that match how your business is organised, and approvals that happen in the place people already are.
Book a 20-minute call. We'll look at your Outlook setup as it is today and tell you what we would change first.
Book a call