All automations
Lead → Team
Lead routing
We build routing that reads incoming enquiries, filters out newsletters and receipts, and alerts the team members you choose the moment a real lead lands — with an ID360 assistant first-draft reply left in the monitored inbox's drafts, ready to review and send. No lead sits unclaimed in a shared inbox over a weekend.
Running nowIncluded from LaunchOutlookMicrosoft GraphAzure FunctionsLogic Apps
Trigger
A lead lands in your shared inbox — including website form notifications
What we make happen
Your chosen people hear about it in minutes, with an automatically drafted first reply waiting in the inbox drafts
How we deliver it
- 1
We agree who should hear about new enquiries and point the automation at your shared mailbox.
- 2
ID360 assistant tells real enquiries apart from newsletters, receipts, and internal mail.
- 3
ID360 assistant drafts a first reply in your tone; a person always reviews before it sends.
- 4
We tune the filtering and drafting from the first weeks of real leads.
Running on our platform today
This one already runs on our platform. It is one of the workflows we operate on Azure for every client on it, so there is nothing to build — once your tenant is connected and the automation is configured, it starts on its next scheduled run.
This is a managed service, not off-the-shelf software. We build the Microsoft Graph and Azure implementation for your tenant during onboarding and run it against the permissions listed in our terms. Review recorded automated runs in your Microsoft 365 activity view. Coverage is partial, not a record of every access or a complete cross-product audit trail. See how it fits together.
Other automations
Invoice filing
Every invoice that hits your inbox is filed, logged, and summarised before you open it.
Employee onboarding & offboarding
A new hire is ready on day one, and loses access just as cleanly when they leave.
Purchase & document approvals
Approvals reach the right person and the outcome lands back on the request, not in someone's inbox.
Want this running on your inbox?
Choose a management plan to begin onboarding. We will review the fit and agree an estimated setup timeline based on scope, Microsoft licensing, admin access, and DNS readiness. This is not a guaranteed go-live date.
Choose a management plan