ImpressionsDirect360 Solutions
Automations we build and run for you
Each of these is a done-for-you service: we design it around your workflow, build it on Microsoft's own cloud, and operate it inside your tenant. Most of them are provisioned per client during onboarding; the handful already running on our platform you can add yourself in the portal once your tenant is connected.
Ready for setupimplemented template, activated after setupRunning nowrunning on our platform, added from your portalWe switch it onrunning on our platform, provisioned by usBuilt on requestdesigned and built for your tenant
Running on our platform6 workflows
Connect your tenant and complete the setup needed for each workflow.
Running now
Inbox → Filed
Invoice filing
Every invoice that hits your inbox is filed, logged, and summarised before you open it.
Included from LaunchOutlookSharePoint
Running now
Lead → Team
Lead routing
New enquiries reach your team in minutes, with a drafted first reply ready to review and send.
Included from LaunchOutlookMicrosoft Graph
Running now
Overnight → Briefed
Morning operations digest
A weekday email briefing of recent unread messages and today's calendar, sent at 12:00 UTC.
Included from LaunchOutlookMicrosoft Graph
We switch it on
Due date → Chased
Deadline tracking and chase
Certificates, licences, inspections and promised follow-ups get chased on a schedule, and every chase is recorded as evidence.
Included from GrowthOutlookMicrosoft Graph
Running now
Receipt → Claim
Expense receipt capture
Staff receipts become a finished monthly claim sheet without anyone retyping a total.
Included from LaunchOutlookSharePoint
Running now
Meeting → Briefed
Meeting prep briefs
A calendar-only weekday email briefing of today's meetings, sent at 12:00 UTC.
Included from LaunchOutlookMicrosoft Graph
Templates that need setup36 workflows
Implemented templates, configured and activated for your business after review.
Ready for setup
Sales → Review-ready work
Quote request briefs
A quote preparation brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
RFP requirements briefs
A bid requirements checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
Discovery call preparation
A discovery call brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
Sales objection response drafts
An objection handling draft from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
Partnership enquiry briefs
A partnership review brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
New customer intake briefs
A customer setup checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Support ticket triage briefs
A support triage record from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Complaint response drafts
A complaint handling brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Return request intake
A return review checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Delivery issue intake
A delivery investigation brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Customer review response drafts
A review response draft from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
FAQ answer drafts
An answer preparation brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Appointment request intake
A scheduling handoff from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Maintenance request intake
A maintenance handoff brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Project handoff briefs
A project kickoff checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Scope change review
A change request review from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Meeting notes to action lists
A meeting action list from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Vendor onboarding intake
A vendor onboarding checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Purchase order intake
An order review brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Supplier quote extraction
A supplier quote review from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Social post draft packs
Three social post drafts from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Newsletter draft production
A newsletter draft from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Product listing copy drafts
A product copy pack from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Campaign brief preparation
A campaign planning brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
Proposal outline drafting
A proposal outline from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
Renewal conversation preparation
A renewal conversation brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Sales → Review-ready work
Referral introduction drafts
A referral handoff from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Cancellation request review
A cancellation review brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Warranty claim intake
A warranty review checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Support → Review-ready work
Service recovery preparation
A service recovery brief from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Event enquiry intake
An event planning intake from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Shipping instruction handoffs
A fulfillment instruction checklist from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Operations → Review-ready work
Weekly update preparation
A weekly status draft from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Blog outline production
A blog outline from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Advertising copy variants
Three ad copy variants from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Ready for setup
Content → Review-ready work
Short video script outlines
A short video script outline from incoming email, prepared for your team to review.
Included from LaunchOutlookSharePoint
Custom workflows17 workflows
Work we scope and build for you. These workflows are not already running.
Built on request
New hire → Ready
Employee onboarding & offboarding
A new hire is ready on day one, and loses access just as cleanly when they leave.
Included from GrowthMicrosoft GraphOneDrive
Built on request
Request → Approved
Purchase & document approvals
Approvals reach the right person and the outcome lands back on the request, not in someone's inbox.
Included from GrowthOutlookSharePoint
Built on request
Due date → Nudge
Renewal & follow-up reminders
Renewals, quotes, and follow-ups get chased on time, with the right context attached.
Included from GrowthOutlookSharePoint
Built on request
Sent → Followed up
Quote & proposal follow-up
Sent proposals get a polite, drafted follow-up sequence instead of being forgotten.
Included from GrowthOutlookMicrosoft Graph
Built on request
Message → Triaged
Shared mailbox triage
Shared-inbox mail is sorted, owned, and chased before it passes the response time you promise.
Included from LaunchOutlookTeams
Built on request
Signed → Filed
Signed contract filing
Signed paperwork lands in the client's folder with its dates recorded, not in somebody's sent items.
Included from LaunchOutlookSharePoint
Built on request
Month end → Drafted
Monthly customer statements
Month-end statements are written, filed, and waiting as drafts on the first working morning.
Included from GrowthSharePointOutlook
Built on request
Past due → Chased
Overdue invoice chasing
Late payers get chased on the schedule you set, and you see the aged-debt position every week.
Included from GrowthSharePointOutlook
Built on request
Enquiry → Booked
Appointment booking & reminders
Appointments book against real availability, and both sides get reminded without anyone typing a confirmation.
Included from GrowthOutlookMicrosoft Graph
Built on request
Time off → Approved
Leave requests & team calendar
Time off is approved in Teams, lands on the team calendar, and keeps its own running balance.
Included from GrowthTeamsOutlook
Built on request
Won → Set up
New client setup
A won deal becomes a set-up client — folders, channel, kickoff, welcome pack — in one step.
Included from GrowthSharePointTeams
Built on request
Silence → Contact
Dormant client re-engagement
Clients who have gone quiet surface on a list each month, with a check-in already drafted.
Included from GrowthOutlookSharePoint
Built on request
Event → Channel
Threshold alerts to Teams
The few events worth interrupting people for post to the right channel — and nothing else does.
Included from GrowthTeamsMicrosoft Graph
Built on request
Quarterly → Reviewed
Access & guest review
Every quarter you see who can reach what, guests and external links included, and clear out what should not be there.
Included from GrowthMicrosoft GraphSharePoint
Built on request
Month end → Reclaimed
Licence & storage reconciliation
You stop paying for seats nobody uses, and hear about a storage ceiling before it stops your mail.
Included from GrowthMicrosoft GraphOutlook
Built on request
Retention date → Cleared
Document retention housekeeping
Records that have served their retention period are cleared deliberately, against a list somebody signed.
Included from GrowthSharePointOneDrive
Built on request
Your system → Microsoft 365
Custom Graph integration
A bespoke automation built for a workflow that is specific to your business.
Scale — custom buildsMicrosoft GraphAzure Functions
Launch includes 2 standard automations, Growth up to 6, and Scale adds unlimited standard automations plus custom Graph integrations. See what each plan includes.
Not sure which to start with?
Tell us the workflow that eats your week and we'll tell you what we'd build first.