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The first-day tour: the two product lines, the needs-you band, and your first QR code.
ID360 is one dashboard for two things. The Studio covers QR codes, branded links, link-in-bio, the AI website builder and analytics. Microsoft 365 automation is the managed service — automations, deadlines and onboarding — and only runs once a tenant is connected. The overview shows one lane for each, side by side.
The strip under the header lists only what needs action: Microsoft 365 items, failed automation runs, and any plan meter at 80% or more of its allowance. When it is quiet it names what it checked, and when a check fails it says it could not check — it never pretends all clear on a failed read.
Open the QR editor, enter your link, style it, and select "Save" to download — five minutes, no card. "Save to Campaign" turns it into a tracked campaign with a short link.
The overview's "Recent activity" panel shows the last five scans and clicks, and Analytics charts all of them with a device breakdown — referrer detail is included from the Launch plan.
The usage panel on the overview shows the five real allowances — dynamic QR codes, link clicks, websites, team seats and AI actions — each naming the exact field it reads. An em dash means that read failed; it is never rendered as a zero.
The Microsoft 365 lane stays empty until a Global Admin grants consent on the onboarding page. Until then nothing is being watched — which is not the same as nothing being due.
These are the real states you can hit, and they are not the same thing: an empty list, a read that failed, and a feature that is not built are shown differently in the app on purpose.
What it means: The account read failed, and the page refuses to guess. Nothing plan-derived renders until the read returns, because plotting real counters against the wrong plan's allowance would invent percentages.
What to do: Reload in a moment; your plan is also on the billing page.
What it means: No tenant is connected, so the managed side has nothing to watch yet. Deadlines and runs cannot be reported — not because none exist, but because nothing can see them.
What to do: Follow the prompt to the onboarding page, or ignore it if you only use the Studio.
What it means: That specific read failed. Each number on the page is read independently, so one failure never blanks the rest — and a failed read is never shown as zero.
What to do: Reload; the underlying data is intact.
Steps last checked against the app on August 25, 2026. If a screen no longer matches this guide, tell us — a stale guide is a bug.